ENTERPRISE AI INTELLIGENCE
Your Single Source of Truth
for IT Operations Intelligence
Every day, your teams wade through thousands of tickets searching for patterns, trying to prevent outages, and hoping to catch SLA violations before they escalate.
Our AI doesn't just analyze — it understands. It surfaces the insights that matter, recommends exactly what to do, and helps every team — from business stakeholders to platform engineers — make better decisions faster.
For Business
Executive dashboards with ROI visibility and risk forecasting
For ITSM Teams
Proactive alerts, fraud detection, and workload optimization
For App Teams
Root cause visibility and recurring issue prevention
For Platform
Infrastructure patterns and capacity insights
SCIKIQ GenAI Processing
Initializing intelligence engine...
How We Make Every Team's Life Simpler
AI-powered insights tailored for every stakeholder — reducing friction, eliminating guesswork, and empowering data-driven decisions at every level
Business Leadership
CIO, IT Directors, Managers
The Challenge
Lack of visibility into IT health, missed SLAs costing money, and no clear ROI on IT investments
How AI Helps
Executive-level insights with cost impact analysis, risk forecasting, and clear ROI metrics on every decision
See potential cost savings before they're lost
Predict SLA breaches weeks in advance
Justify IT spend with data-backed insights
ITSM Team
Service Desk, Support Engineers
The Challenge
Drowning in repetitive tickets, manual SLA tracking, and no early warning for escalations
How AI Helps
Automatic pattern detection, fraudulent ticket alerts, and intelligent prioritization of your workload
40% less time on recurring issues
Get alerted before SLA breaches
Catch suspicious ticket patterns instantly
Application Teams
Developers, App Owners, QA
The Challenge
Same bugs keep coming back, no visibility into production issues, and time wasted on symptoms instead of root causes
How AI Helps
Deep root cause analysis, automatic bug clustering, and predictive alerts before users complain
Fix issues once, not repeatedly
See exactly which code changes cause tickets
Prioritize backlog based on real impact
Platform Teams
DevOps, SRE, Infrastructure
The Challenge
Infrastructure issues hidden in ticket noise, capacity surprises, and alert fatigue from too many false positives
How AI Helps
Infrastructure pattern recognition, capacity trend analysis, and smart alert correlation to reduce noise
Identify infra patterns before outages
Reduce alert noise by 60%
Plan capacity with AI-backed forecasts
The Transformation in Action
See how AI-powered insights change the way teams work
Before AI Insights
Hours spent manually analyzing ticket trends in spreadsheets
SLA breaches discovered only after they happen
Same issues keep recurring with no root cause visibility
Suspicious ticket patterns go unnoticed for weeks
Teams work in silos with no shared intelligence
Reactive firefighting instead of proactive prevention
AI Transformation
With AI Insights
Automatic pattern detection with one-click insights
Predictive alerts 48-72 hours before SLA breaches
Root cause identified and linked to permanent fixes
Real-time fraud detection with immediate alerts
Unified intelligence shared across all teams
Proactive recommendations preventing 40% of issues
Pattern Detection
Identify recurring issues before they become chronic problems
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SLA Intelligence
Fraud detection, breach prediction, and compliance monitoring
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Alerts
Process Optimization
Workflow improvements and efficiency recommendations
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Ideas
Predictive Analytics
Forecast issues, capacity needs, and team workloads
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Predictions
Generate AI Insights
Click any button to run AI analysis on your ITSM data
AI-Generated Insights
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Click one of the analysis buttons above to generate AI-powered insights from your ITSM data. Each insight comes with actionable recommendations.
Insight Impact Summary
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Potential Savings
SCIKIQ GenAI Connected
Enterprise Intelligence Engine
Deep Pattern Recognition
Root Cause Analysis
Predictive Forecasting
Actionable Recommendations
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