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ZeroOps: The Future of IT Operations

"Picture this — it's 3 AM and your payment gateway decides to give up."

We've all been there, right? The panicked calls, waking up half the team, everyone scrambling while customers start complaining. But here's the thing — ZeroOps caught the problem a good 47 seconds before it could even become an issue. It figured out there was a memory leak in the checkout service, ran the fix on its own, and even updated the knowledge base with what it learned. All this while your team was fast asleep.

Next morning when the team walked in with their chai, they saw a proper RCA report waiting, runbook already updated, and the best part? Not a single customer complaint. That's what ZeroOps brings to the table.

DETECT & PREDICT

AI monitors 1000+ metrics per second, learns normal patterns, and predicts incidents before they happen using ML anomaly detection.

ANALYZE & HEAL

7 specialized agents collaborate: RCA via GPT-4, auto-remediation via runbooks, and continuous learning that improves with every incident.

LEARN & DOCUMENT

Every resolution auto-updates runbooks & wikis. Your knowledge base grows smarter, ensuring the same issue never requires human intervention twice.

Watch Full Scenario
Simulate Incident
View Auto-Wiki
View Runbooks
Continuous Learning Status
47
Runbooks Auto-Updated
128
Wiki Articles Created
Last auto-update: 2 minutes ago
System Healthy
Last check: --
7 AI Agents Active
Wiki
Runbooks
ZeroOps AI: Ready to demonstrate autonomous IT operations. Click "Watch Full Scenario" to see how I detect an incident, auto-heal it, and update your runbooks & wiki in real-time — or "Simulate Incident" for a quick demo.
0
Anomalies Detected (24h)
Monitoring
0
Auto-Healed Issues
Saved 0h manual work
0ms
Avg Resolution Time
70% faster than manual
0%
Automation Rate
Fully autonomous
+5%
94.2%
SLA Compliance Rate
-12
47
Ticket Backlog
-25%
2.4h
Avg Resolution Time
Stable
78%
First Call Resolution
+18%
4.6/5
Customer Satisfaction
Agentic Queue Management
AI-Optimized
P1 Critical
3
Open
15m
Avg Wait
2
Assigned
AI Recommendation Escalate INC0012847 to L3 - pattern matches known DB issue
P2 High
12
Open
45m
Avg Wait
8
Assigned
AI Recommendation Redistribute 4 tickets to Network team - skills match detected
P3 Medium
28
Open
2h
Avg Wait
15
Assigned
AI Recommendation Auto-resolve 5 tickets via knowledge base - 95% confidence
P4 Low
19
Open
4h
Avg Wait
7
Assigned
AI Recommendation Batch 8 similar requests for bulk resolution
AI-Powered Assignment Recommendations
Smart Routing
INC0012851 P1
Production database connection timeout affecting customer portal
Created 12 min ago • Finance Dept
AI Assignment Recommendation
DB
Database Operations Team
92% confidence • Skill match: Oracle, Connection Pooling
Why: Similar incidents (INC0011234, INC0010892) resolved by this team in avg 23 min. Keywords match: "connection timeout", "database", "portal"
INC0012849 P2
VPN authentication failures for remote employees in APAC region
Created 34 min ago • IT Shared Services
AI Assignment Recommendation
NT
Network Security Team
87% confidence • Skill match: VPN, LDAP, Regional Infra
Why: APAC VPN gateway maintenance scheduled - likely related. Team has regional expertise and current on-call rotation.
INC0012847 P1
Payment gateway returning 500 errors during checkout flow
Created 8 min ago • E-Commerce
AI Assignment Recommendation
AP
Application Support - Payments
96% confidence • Skill match: Payment Gateway, API, Node.js
Why: Revenue-impacting P1. Team owns payment service. Sarah M. resolved similar 500 error yesterday - recommend direct assignment.
Connected
156
Incidents Today
23
Changes
8
Problems
Recent Auto-Created Tickets
INC0012851 - DB connection timeout (Auto-created from ZeroOps)
INC0012847 - Updated with RCA from AI analysis
INC0012840 - Auto-resolved with remediation notes
Connected
89
Open Tickets
3
Active Sprints
34
Linked Issues
Recent Sync Activity
DEV-4521 linked to INC0012847 (Payment gateway bug)
Problem PRB0001234 escalated to OPS-892
Bi-directional sync completed (42 records)
Predictive Analytics & Incident Forecasting
ML-Powered
INCIDENT VOLUME FORECAST (Next 7 Days)
Mon Tue Wed Thu Fri Sat Sun
Friday Alert: 35% spike predicted
Deployment CHG0004521 scheduled
Predicted Incidents (7d)
127
89% confidence
Peak Load Time
Fri 2PM
94% confidence
Preventable Issues
23
Auto-healable
Executive Command Center
Business Impact
$2.4M
Downtime Costs Avoided (YTD)
+32% vs last year
847hrs
Engineering Hours Saved
+18% efficiency
99.94%
Platform Availability
SLA: 99.9%
12
Major Incidents Prevented
AI-blocked
Customer Sentiment (Live) Positive
😠
😊
Based on 1,247 ticket interactions today
Revenue Impact Risk Medium
$48K
At Risk
$312K
Protected
3
Critical Systems
Real-Time Collaboration Hub
Live
Active Incident Bridges
INC0012847 - Payment Gateway P1
Duration: 23 min • Started by: Sarah M.
SM
JK
AR
+2
INC0012851 - Database Timeout P1
Duration: 8 min • Started by: Mike T.
MT
DB
On-Call Roster
SM
Sarah Mitchell
L3 - Payments
Primary
MT
Mike Thompson
L3 - Database
On Call
JK
James Kim
L2 - Network
Backup
Intelligent Runbook Automation
Auto-Execute AI Auto-Updated
Just updated!
Pod Restart
Gracefully restart unhealthy pods with rolling strategy
142 runs 45s avg
Cache Invalidation
Clear Redis/Memcached with dependency awareness
89 runs 12s avg
DB Failover
Automated primary-replica failover with verification
7 runs 3m avg
Auto Scale-Out
Increase replicas based on load prediction
56 runs 2m avg
Change Risk Intelligence
AI Risk Score
CHG0004521 - Payment Service Deployment
Scheduled: Friday 2:00 PM • Owner: DevOps Team
High Risk
AI Analysis: Revenue-critical service. Friday deployment conflicts with peak traffic. Historical failure rate: 23% for similar changes. Recommendation: Reschedule to Tuesday 3 AM maintenance window.
CHG0004519 - Database Index Optimization
Scheduled: Thursday 11:00 PM • Owner: DBA Team
Medium Risk
AI Analysis: Index rebuild may cause temporary performance degradation. Affected services: 4. Mitigation: Enable read replicas before execution.
CHG0004517 - SSL Certificate Renewal
Scheduled: Tonight 2:00 AM • Owner: Security Team
Low Risk
AI Analysis: Standard certificate rotation. Zero-downtime process verified. Auto-rollback configured. Approved for automated execution.
Change Risk Distribution
3
High
8
Medium
12
Low
AI Recommendations
2 changes should be rescheduled
5 require additional approval
7 approved for auto-execution
Team Performance & Achievements
Gamified
🥈
MT
Mike Thompson
1,847 pts
🏆
SM
Sarah Mitchell
2,341 pts
🥉
JK
James Kim
1,623 pts
Team Achievements Unlocked
Speed Demon
MTTR < 5min
Zero Breaches
7 day streak
AI Master
50 auto-heals
Customer Hero
CSAT 4.8+
???
Locked
Actionable Insights
0
Getting Started
No Data Yet
Click "Load Sample Data" to populate the dashboard with demo applications, or "Simulate Incident" to see ZeroOps in action.
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AI Agents
Live Activity
LIVE
Waiting for activity...
Start monitoring or simulate an incident
Service Map
No services mapped
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